Terms and conditions

These General Terms and Conditions (GTC) apply both to entrepreneurs within the meaning of § 14 BGB (German Civil Code) (B2B) and to consumers for the use of the publishing website and for all contracts concluded via the integrated webshop between the publisher and its customers.

Deviating, conflicting or supplementary terms and conditions of the customer do not apply unless the publisher expressly agrees to their validity in writing.

2. Provider / Contractual Partner

Heizungs-Journal Verlags-GmbH
Marie-Curie-Straße 5
D – 71364 Winnenden
Phone: +49 (0) 71 95 / 92 84-01
E-mail: verlag@heizungsjournal.de
www.heizungsjournal-verlag.de
VAT ID No. DE 147322439

3. Services of the Publisher

The publisher provides editorial content, specialist information and the following products and services via its website:

• Print publications (individual issues, special editions)
• Digital products (e-papers, downloads)
• Subscriptions (print and/or digital)
• Media services and other publishing-related services

In the case of media services (e.g. advertisements, advertorials, online advertising formats, newsletter placements, video and podcast formats), the publisher owes the contractually agreed service, but not a specific economic or advertising success. Information on reach, access figures or performance values are non-binding forecasts.

The service period results from the respective agreement. Unless acceptance is expressly provided for, the service is deemed to have been provided upon publication, broadcast or provision.

The specific scope of services results from the respective offer and product descriptions.

4. Conclusion of Contract in the Webshop

The presentation of the products in the webshop does not constitute a legally binding offer, but a non-binding invitation to place an order.

By clicking on the order button, the customer submits a binding offer to conclude a purchase contract. The contract is only concluded by an express order confirmation or by delivery of the goods.

5. Prices and Terms of Payment

All prices are in euros and include the applicable statutory value added tax, unless otherwise stated.

The following payment methods are available:
By invoice, direct debit, credit card or PayPal.

The purchase price is due immediately upon conclusion of the contract. When paying by invoice, the invoice amount is due for payment within 14 days of receipt of the goods and the invoice without deduction.

6. Delivery and Shipping

Delivery is made to the delivery address specified by the customer. Delivery times are non-binding unless expressly agreed otherwise.

Shipping costs are communicated to the customer during the ordering process.

Digital products are made available to the customer in electronic form.

7. Retention of Title

The delivered goods remain the property of the publisher until full payment has been received.

8. Subscriptions

Subscriptions are concluded for a minimum term of one year. After the minimum term has expired, subscriptions are automatically extended for the same period indefinitely and can then be cancelled with a notice period of four weeks to the end of the month.

The cancellation must be in text form (letter, fax, e-mail).

The right to extraordinary termination for good cause remains unaffected.

9. Online Dispute Resolution

The EU Commission provides a platform for online dispute resolution (ODR), which you can find at https://ec.europa.eu/consumers/odr/. We are not obliged and not willing to participate in a dispute resolution procedure before a consumer arbitration board.

10. Right of Withdrawal

There is no right of withdrawal for entrepreneurs within the meaning of § 14 BGB.

Consumers generally have a statutory right of withdrawal when concluding a distance selling transaction, about which the publisher informs in accordance with the statutory provisions.

The right of withdrawal does not exist for contracts for the delivery of newspapers or magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely if the publisher has only begun with the execution of the contract after the customer has given his express consent to this and has simultaneously confirmed that he loses his right of withdrawal upon complete fulfillment of the contract.

11. Rights of Use to Content

All content published on the website (texts, images, graphics, videos) is subject to copyright. Use beyond private use requires the prior written consent of the publisher.

12. Liability

The publisher is liable without limitation in the event of intent and gross negligence as well as in the event of injury to life, body or health.

In the event of slightly negligent breach of essential contractual obligations, liability is limited to the contractually typical, foreseeable damage.

13. Warranty

The statutory warranty rights apply.

14. Data Protection

Information on the processing of personal data is regulated in the privacy policy.

15. Final Provisions

The law of the Federal Republic of Germany applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

Should individual provisions of these GTC be or become invalid, this shall not affect the validity of the remaining provisions.

The place of jurisdiction is, as far as legally permissible, the registered office of the publisher.